By G. Sriharana, Michael S. C. Tseb
aUniversity of Adelaide, Australia
bHolmes Institute, Australia
This editorial revisit the concept of alignment within the agency theoretic view of organisational performance management. Based on an analysis of a real-life case, we examine how far the theoretical reasoning based on the concept of ‘three-legged stool’ is practically relevant. Findings of our case suggests that while there is seemingly misalignment among the three established structures of performance evaluation, decision right allocation and incentive compensation, the ‘misalignment’ is ‘repaired’ with the support of two other governance structures namely, HR and CRM policies. We believe that the design of performance management is not to be confined to the ‘three-legged stool’ but practically extended to other forms of governance structures.
Keywords: Agency Theory; Alignment; Decision Right Allocation; Evaluation; Performance Management; Incentive Compensation