About Prof Janek Ratnatunga

Professor Janek Ratnatunga is CEO of the Institute of Certified Management Accountants. He has held appointments at the University of Melbourne, Monash University and the Australian National University in Australia; and the Universities of Washington, Richmond and Rhode Island in the USA. Prior to his academic career he worked with KPMG.

Person Shopping Online
Risk Management

Hidden costs, manipulation, forced continuity: report reveals how Australian consumers are being duped online

Australian consumers’ choices on websites and apps are being manipulated through online designs taking advantage of their weaknesses. That’s according to research on consumers’ online experiences and the presentation of websites and apps, released by […] Hidden costs, manipulation, forced continuity: report reveals how Australian consumers are being duped online […]

Scroll to Top